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Hartlepool Borough Council Leads the Way in Delivering on Government Green IT and Efficiency targets

Managed Services
19-Aug-2008 - [Managed Services]

- Northgate Information Solutions latest ‘Managed Print Solution’ delivers £100,000 per year saving.Hartlepool Council will save more than £100,000 each year thanks to the latest Northgate Information Solutions ‘Managed Print Solution’.  The solution, which uses state-of-the-art technology, works by optimising the number of print and copy devices needed, allowing the Council to manage its corporate print function centrally, while returning both cost and efficiency saving.With the Government recently setting green IT and efficiency targets for government offices in their policy “Greening Government ICT”, it is imperative that measures are taken by all departments to ensure these are met. Suggestions in the policy on how to accomplish this include reducing the overall number of printers used by the organisation and using green printing defaults. Following a review of Hartlepool Council’s corporate print and copy fleet, Northgate designed a new Fleet which eliminated previous inefficiencies, and delivered a ‘Total Cost of Ownership’ reduction of approximately 20% or £100,000 per annum, therefore making a significant contribution towards achieving their targets.Northgate’s review discovered that the Council was using more than 550 devices across more than 32 sites to fulfil its print and copy requirements.  The proposal put forward by Northgate reduced this number to just 159 devices, supplied by one single manufacturer, and included a number of managed services comprising fault resolution, maintenance, supply chain management, consumables supply and disposal and service reporting, all designed to reduce costs and improve Council efficiencies.Commenting on the new managed print solution Mike Ward, Chief Financial Officer with Hartlepool Borough Council, stated: “Northgate’s collaborative, hands-on approach has allowed us to realise significant cashable savings and bring this area of spend under corporate control without alienating departments.  Other tangible benefits include improved energy efficiency and a more pro-active service for faults and consumables replenishment.  I commend Northgate for their professional and timely approach.”Mr Ward continued “The managed print project has been a major success, and we’re delighted with the results it has produced so far. Prior to this project, the Council requested that Northgate present a solution to migrate its email services from Lotus Notes to a Microsoft Outlook platform.  The project involved moving more than 1800 staff accounts, and I am delighted to confirm that this project has also been a tremendous success.”“Northgate’s expertise has been invaluable in implementing our new email system. We have worked closely with them for seven years and as such, they know us really well, and are aware of the sensitivities that exist within our sector which has added real value to our operation.”

James Turnbull, Managing Director of Northgate’s Infrastructure Solutions division added, “We are delighted  to support Hartlepool Borough Council’s diverse and developing business requirements.  We remain dedicated to ensuring that our ‘Managed Print Solution’ works to provide the Council with the flexibility and enhanced service capabilities needed to provide quality services to its ratepayers and to meet the efficiency targets set by Government.  We look forward to advancing this relationship and would like to take this opportunity to congratulate the Council on its many successes to date.”