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UK Government Procurement Service

Leading insurer banks on Northgate for HR services

Northgate Information Systems plc
01-Aug-2007 - [Northgate HR]

Thomas Miller cuts time and improves efficiency reduces errors with ResourceLink

Thomas Miller, the provider of specialist insurance services, has selected ResourceLink, an HR management tool from Northgate HR, to manage its human resources, payroll and training services.

The company, which manages some of the biggest and most important insurance mutuals in the maritime and logistics sector, employs approximately 600 people across four continents. All of its London based staff will be paid using ResourceLink for the first time this month.

“Before installing the service we used to rely on manually inputting information on to spreadsheets, which is time consuming and open to error,” said Jay Anderson, Head of HR at Thomas Miller. “Payroll systems weren’t integrated with the rest of our HR information, and none of it was integrated with the company finance function. Reporting to the finance team efficiently was very difficult.”

ResourceLink is a single-person database that can be accessed and updated across an organisation, according to individual security access levels. This way, users update only the information that is most relevant to them. Managers and employees access the information online, which avoids sending forms to a central HR department every month.

“Small numbers of users spread over disparate locations present a significant challenge for any HR department,” said xxx at Northgate HR. “We’re able to work with small and medium sized companies to provide services that other large vendors often overlook. Thomas Miller has benefited from tailored support throughout the roll-out and we’ll continue to work closely with them to get the best from ResourceLink.”

About Northgate HR

Northgate Information Solutions is a leading provider of innovative technology solutions to the public services and utilities markets. Northgate's task is to enhance public value through the intelligent use of people and technology and to share in the economic and social benefits that this brings.

In the UK, Northgate works with four out of five local authorities and every police force. Its systems are used in the management of over 1.5 million local authority and housing association properties out of a total of approximately 4 million in England; in the administration of more than £17 billion of revenues and benefits; and in electoral administration systems covering over 18 million people. Founded in 1969, the company has over 3,300 employees.

For further information, please contact:

Jenny Thomas / Lisa Gillingham
LEWIS PR
020 7802 2626
jennyt / lisag@lewispr.com