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UK Government Procurement Service

A new national system to help frontline police officers deal with offenders more quickly is being developed by the National Policing Improvement Agency (NPIA)

Northgate Public Services
02-Sep-2009 - [Northgate Public Services]

PentiP (Penalty Notice Processing) will improve the recording and processing of two types of one-off financial penalties, reducing red-tape and enabling police officers to spend more time patrolling the streets.

The two types of penalty are:

• Fixed Penalty Notices, issued for driving offences such as speeding and failure to wear a seatbelt.
• Penalty Notices for Disorder, issued for offences such as petty shoplifting and damage to property.

Both notices are currently issued on paper and processed by two separate computer systems. PentiP will computerise the issuing of the ticket and bring the two computer systems together into one.  Rather than carrying books of tickets, recording offences on paper and then taking them back to the station for processing, police will be able to record information on their hand-held computers. 

Moving to a central electronic processing system will deliver over £120 million in cashable benefits over 10 years to the police and courts services and improve the accuracy of information on driving offences held by the Driver and Vehicle Licensing Agency (DVLA).

It will enable the police and magistrates courts in England and Wales to access information on a single administration system and allow the police to make cross boundary checks and share information on a national basis. It is currently stored only at a local level. 

Frontline officers will also benefit by being able to quickly check whether a penalty notice is the most appropriate method of dealing with an offender or if there is a previously issued unpaid penalty.

The NPIA has awarded the contract to design, build, deliver and manage the service to Northgate Public Services. The service is planned to go live from July 2010. This will initially be in Lancashire, Leicestershire and Kent, with nationwide rollout anticipated by the end of 2011.

Chief Constable Peter Neyroud, Chief Executive of the NPIA said:

"The NPIA looks forward to working with Northgate to deliver a more efficient national system for processing offenders.  

"Quick access to information is essential to help frontline officers deal with  offenders appropriately. PentiP will speed up the administration of penalty notices, cut bureaucracy and give officers more time to spend on the frontline and contribute to a more joined-up criminal justice system."

Ian Blackhurst, Managing Director of Northgate Public Safety said:

"We are delighted to be awarded this contract by the NPIA to modernise the penalty notice system.

"It will be welcomed by police and magistrates courts across the country, helping them to enforce justice fairly, effectively and efficiently. We have a long track record of working in penalty notice enforcement and this contract represents the culmination of our activities in helping to increase public trust through joined up justice and fair enforcement."

PentiP is part of the Information Systems Improvement Strategy (ISIS) programme. The aim of ISIS is to transform the way police information services (including IT) are developed, procured, implemented and managed by the police service. ISIS addresses the need to bring about real change in police information systems by joining them up.

For more information:

Fellows’ Associates:
Kathy Sutton                       +44 (0)20 7395 1516; +44 (0)7966 890401
Konstantinos Makrygiannis   +44 (0)20 7395 1518; +44 (0)7949 421356