Northgate-is - News Item 959

Northgate Public Services gains gold award from Investors in People

Northgate Public Services has achieved the highest recognition from Investors in People and achieved the Gold award. Less than two per cent of public and private sector organisations have achieved this elite status.

The prestigious award was awarded to its specialist transformation division, Northgate Kendric Ash, following a rigorous inspection process which judged the organisation on business strategy,  learning and development strategy, people management strategy, leadership and management strategy, management effectiveness, recognition and reward, involvement and empowerment,  learning and development, performance measurement and continuous improvement.

The Gold award represents achievement of world class best practice. It shows a truly cutting-edge organisation is operating at the very highest levels of people management practice using Investors in People to drive the business forward.

Trish Fraser, Managing Director at QSE said today: “The Northgate Kendric Ash division of Northgate Public Services has an empowering and highly supportive approach to people management which underpins their clear business goals. Their commitment to continuous improvement, their highest quality of standards and delivery of results are underpinned by a set of people focused values which are believed and lived by everyone in the company. This achievement of Investors in People Gold is a rare accomplishment of which all staff should be proud.”

Joe Bradley, Managing Director, Citizen Services, Northgate Public Services added: “Our transformation business has had unprecedented success in working with people in the public sector to create better and efficient services built around the needs of all within the community, including the most disadvantaged. A central part of our strategies is that we offer organisations sustainable solutions by building up the capacity and capabilities of their own employees through skills transfer.

“We practice what we preach. Our investment in our people is an integral and vital part of our organisational development. Now more than ever, in times of unprecedented economic demand, it is essential to invest in people to provide them with the capability to respond to change through innovation.”

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For more information
Fellows' Associates
Kathy Sutton                      +44 (0)20 7324 6221; +44 (0)7966 890401
Konstantinos Makrygiannis   +44 (0)20 7324 6222; +44 (0)7949 421356

Notes to Editors
1. Northgate Public Services is an innovative provider of transformation and improvement services to the public sector. It is committed to high quality public services that place individuals and their communities at their heart. Its knowledge and understanding of people’s needs are core to its business, as too, is its depth and breadth across public services.

2. Northgate’s task is to enhance public value through the intelligent use of people and technology; to understand why and what change is necessary; to provide new thinking leading to improved performance; and to link company rewards with positive outcomes for the communities for whom it works. It supports transformation through sustainable performance partnerships.

3. In the UK, Northgate works with 95 per cent of local authorities, every police force, and a large number of health organisations, housing associations, utilities and transport companies. Founded in 1969, the company has nearly 8,000 employees. Northgate Kendric Ash is the specialist transformation division of Northgate Public Services.